Privacy Policy Page

Effective Date: September 18, 2025

SmartDrop Academy (“we,” “us,” “our”) operates smartdropacademy.com (the “Site”), offering educational resources, online courses, and related services (“Services”). This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit the Site or use the Services.

1. Information We Collect

a. Information You Provide Directly

When you interact with our Site or Services, you may voluntarily provide:

  • Contact & identity info: name, email, phone number, postal address

  • Account credentials: username, password

  • Payment & billing data: credit/debit card details, billing address

  • Course interactions & user-generated content: course selections, assessments, feedback, messages, comments

  • Communications: inquiries, support requests, testimonials (with consent)

b. Automatically Collected Information

We may automatically collect:

  • Technical & device data: IP address, browser type/version, device type, operating system, screen resolution

  • Usage analytics: pages visited, session duration, referring URLs, clicks, mouse movements

  • Cookies and tracking tools: via cookies, web beacons, local storage, analytics tags

2. How We Use Your Information

We may use your information to:

  • Provide, personalize, and operate the Site and Services

  • Manage your account, enrollments, course progress, and support needs

  • Process payments and issue receipts

  • Communicate regarding your activity, updates, confirmations, or administrative matters

  • Offer optional marketing or newsletters (only with your consent)

  • Analyze and improve the user experience, enhance features, and optimize our Services

  • Detect, investigate, and prevent fraudulent or unauthorized activity

  • Comply with legal obligations or enforce our Terms of Service

3. How We Share Your Information

We do not sell or rent any personal data. We may share your information with:

  • Service providers & vendors: hosting, payment processors, analytics, email, support platforms — all under confidentiality obligations

  • Affiliated entities: as required to coordinate Services or internal operations

  • Legal & regulatory authorities: when required by law or necessary for legal protection

  • Aggregate/anonymous data: for research, marketing, or internal reporting (no personally identifiable information included)

4. Data Retention & Deletion

  • We retain personal data only as long as necessary to fulfill the purposes set out in this policy, comply with legal obligations, or resolve disputes.

  • If you close your account or request deletion, we will delete or anonymize your personal data within a reasonable timeframe (typically within 30 calendar days). Backups will be purged according to our policies shortly thereafter.

5. Cookies & Tracking Technologies

  • We use cookies and similar technologies to improve navigation, performance, analytics, and personalization.

  • You may disable cookies via your browser settings; however, disabling cookies may affect certain Site functionalities.

  • We respect “Do Not Track” browser settings when applicable

6. Security Measures

  • We employ technical and organizational safeguards to protect personal data, including SSL/TLS encryption, firewalls, access controls, and secure infrastructure.

  • However, no electronic transmission or storage is 100% secure; we cannot guarantee absolute security.

7. Children’s Privacy

  • Our Services are not directed at children under 13.

  • We do not knowingly collect personal data from children under 13. If identified, such data will be deleted immediately.

  • Parents or guardians can contact us to request deletion of any such information.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access, correct, update, or delete your data

  • Withdraw consent (where processing is based on consent)

  • Object to or restrict processing

  • Request data portability

  • Lodge a complaint with a relevant data protection authority

To exercise your rights or manage communication preferences (e.g. unsubscribe from marketing), please email us (see contact section below).

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any linked sites.

10. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. When we do, we will update the Effective Date above. For material changes, we will post a notice on the Site and, if applicable, notify you via email before the changes take effect.

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